1. What products does Furnova offer?
Furnova offers a wide selection of high-quality furniture for every room in your home, including living room furniture, bedroom sets, dining room furniture, office furniture, storage solutions, and home décor. We continually update our collection with stylish and functional pieces to suit a variety of tastes.
2. Where do you ship?
We currently ship across the United States. Shipping availability may vary depending on your location and the size of the item.
3. How long does shipping take?
Most orders are processed within 1–3 business days. Delivery times typically range from 3–10 business days, depending on your location and the shipping method selected at checkout.
4. How can I track my order?
Once your order has been shipped, you'll receive a confirmation email with your tracking number so you can monitor your delivery.
If you haven't received your tracking information, please contact us at malachi8778@icloud.com.
5. Do you offer free shipping?
We occasionally offer free shipping promotions on selected products or qualifying orders. Any available offers will be displayed during checkout.
6. What payment methods do you accept?
We accept major credit and debit cards, as well as other secure payment methods available during checkout.
7. Can I cancel or change my order?
If your order has not yet been processed, we may be able to modify or cancel it.
Please contact us as soon as possible at malachi8778@icloud.com.
8. What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may request a return within the return period specified in our Return Policy.
Items must be unused, in their original packaging, and in resalable condition.
9. What should I do if my order arrives damaged?
If your furniture arrives damaged or defective, please contact us within 48 hours of delivery.
Include:
- Your order number
- Photos of the damaged item
- Photos of the packaging
Send everything to malachi8778@icloud.com, and we'll work to resolve the issue as quickly as possible.
10. Do your products require assembly?
Some furniture requires simple assembly, while others arrive fully assembled. Assembly information is provided on each product page.
11. Are assembly instructions included?
Yes. Any furniture requiring assembly includes the necessary instructions and hardware unless otherwise stated.
12. How can I contact Furnova?
Our customer support team is here to help.
Email: malachi8778@icloud.com
We aim to respond to all inquiries within 24–48 business hours.
13. Are my payments secure?
Yes. We use secure payment processing and industry-standard encryption technology to help protect your personal and payment information.
14. Do you offer warranties?
Some products include a manufacturer's warranty. Warranty details, when applicable, are listed on the product page.
If you have any questions, contact us at malachi8778@icloud.com.
15. How do I know if an item is in stock?
Our website is updated regularly to reflect current inventory. If an item is unavailable, it will be marked as out of stock.
If you need additional information about product availability, email malachi8778@icloud.com.
16. Can I order in bulk?
Yes. We welcome bulk purchases for businesses, offices, hotels, and interior design projects.
For bulk pricing or custom quotes, contact malachi8778@icloud.com.
17. Do you sell gift cards?
Gift cards may become available in the future. Please check our website for updates.
18. How can I stay updated on new arrivals and promotions?
Subscribe to our newsletter to receive updates on new collections, exclusive offers, seasonal sales, and special promotions.